Request Services

MasterWord is the sole fulfiller under DIR-CPO-5232

In-Person Interpretation

With an extensive network of experienced, professional, and highly qualified interpreters, MasterWord has the resources to provide inperson interpreting services in over 250+ language combinations.

Virtual Interpretation

MasterWord can accommodate requests for interpreter services using your preferred video conferencing or mobile chat platform or application, such as Zoom, MS Teams, WhatsApp, FaceTime, Google Duo, and others.

Over-the-Phone Interpretation

MasterWord’s over-the-phone interpreting (OPI) services allow you to connect to professional, trained, and qualified interpreters in over 200 languages and specialties. This fast and simple to use interpreting service connects you to the language support you need 24 hours a day, 7 days a week within seconds.

Document Translation

MasterWord provides document translation for all content, file formats, media, transcriptions and voiceovers in over 250 languages and Braille.

Texas Department of Information Resources

How to Request Services Using MyMasterWord

Ordering Under DIR-CPO-5232
  1. Contract number: DIR‑CPO‑5232
  2. To request services, log in to the MyMasterWord portal, email [email protected], or call 281.589.0810.
  3. POs should cite contract number DIR‑CPO‑5232.

Resources Library

Download, print, or share these valuable resources with your organization.

Your Account Executive

Graciela Zozaya

Strategic Solutions Executive
[email protected]
Office: +1 281-589-0810, ext. 8966
Cell: +1 346-907-6499

We guarantee every service delivered under DIR-CPO-5232. If the work does not meet your expectations, tell us within 30 days and we will redo it at no extra cost (see Appendix A §13 Warranty). For help, contact your MasterWord Account Manager first. If the issue continues, reach our DIR Contract Manager by emailing [email protected] or calling +1 281.589.0810 ext. 8966. Unresolved concerns can be taken to the Texas DIR Contract Management Office.

engage

Get the coolest tips and tricks today

This ebook will change everything you ever thought about relationships and attachment. Find the secret to connecting better and faster