Additional Services

MasterWord offers a full range of language support services. Rates and/or estimates for additional services, which may not be included in your current service agreement, can be quoted upon request. Additional services include, but are not limited to:

Translation & Localization Related Services

Document translation (all file formats including AutoCAD)
Document editing and review
Online content and website localization
Content governance
Multilingual eLearning (including course development, content & media localization)
Certified translation (with translation affidavit)

Multilingual Communication / Interpretation Related Services

In-Person Interpreting
Legal/Court In-Person Interpreting
Virtual Interpreting
Over-the-Phone Interpreting
Video Remote Interpreting
Conference/Simultaneous Interpreting
Conference interpretation equipment rental

Deaf/Hard-of-Hearing Communication Access Related Services

ASL In-Person Interpreting
Legal/Court In-Person ASL Interpreting
Virtual Interpreting
Video Remote Interpreting
Certified Deaf Interpreter (CDI), Mexican Sign Language (LSM), Tactile Interpreting (for Low Vision or Deaf/Blind consumers)
CART (Communication Access Real-Time Translation)

Training & Professional Development

Interpreter training
Interpreter and translator skills assessment
Language proficiency assessments of bilingual staff
Language immersion courses
Cultural competency training

Multimedia Services

Assets conforming and mastering
Creation of English script with timing
Subtitling, closed captioning and descriptions
Localization of video assets
Metadata management
Voice over/dubbing

Remediation Services

Content accessibility for website, documents and applications
Section 508, ADA, WCAG2.0, EN 301 549 Standard compliance
Accessibility consulting services
Alternative text

Other Services

In-House call center with rollover support
Onsite managed multilingual support (a dedicated linguistic team with professional localization project management)
Staffing services for onsite bilingual personnel and linguists
Multilingual outsourcing services
Multilingual desktop publishing
Foundation data manufacturing for AI engine training
Other language support or related services can be quoted upon request

For more information and a complete listing of services provided by MasterWord, please call us at +1.866.716.4999