Language Support for

Finance

MasterWord is a trusted translation partner for finance industry customers, helping to deliver global content for over 25 years. We help manage risk and ensure global regulatory compliance set by target countries. By using automated quality assurance and KPIs to cover onboarding, transition, terminology and compliance of your multilingual content, MasterWord can help to connect you to global audiences safely and securely.

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Whether you are in…

Consumer Business

Investment Business

Mortgages

Foreign Exchange

Private Banking

Small Business Banking

Commercial Banking

Corporate Banking

… we strive to exceed your expectations. MasterWord operates with the philosophy of being client-centric, flexible and nimble. From translating complex internal compliance documentation such as ‘Know Your Customer’ through to external facing marketing materials, website localization and multilingual telephone banking, we tailor our language and interpretation services and solutions to meet your exact requirements.

Automated Quality Assurance to Meet Short Deadlines in a Highly Regulated Environment

MasterWord understands what it takes to operate in a fast-paced, highly regulated, target-driven environment. We deliver consistent high-quality service, in a cost-effective manner and can meet some of the shortest deadlines possible.

MasterWord employs a secure, customizable Quality Assurance platform as an additional check for translation accuracy and adherence. Reporting functions enable our linguists to spend less time detecting errors and instead spend time correcting them, ensuring excellent quality output. Our native-speaking linguists are subject-matter experts trained in cultural sensitivity.

Reporting Functionalities Right at Your Fingertips

Our goal is to give you total transparency and control over your translation activities and empower you to track the most valuable translation parameters for your organization. Our client portal has powerful reporting capabilities, allowing your team and requestors to obtain historical usage data, financial information and cost efficiencies. You are fully in control of your data and can decide what level of access employees or associates have.

Transitioning from Your Current Language Service Provider?

MasterWord understands that introducing a new process or transitioning from one system to another is a complex task. We know that one size does not fit all when it comes to service implementation and we take that mentality with every implementation, to design solutions for every client in mind and to make onboarding seamless.​

Some of the steps taken to ensure an efficient transition include:

Kick Off Meeting with Relevant Teams

Client On-Boarding Questionnaire

Establish specific KPIs and SLAs

Determine Client Administrators

Collecting and Reporting on Compliance Requirements

Determine Invoicing
Process

Establish Change Management & Communication Plan

Our Language Offerings for Finance

Translation needs vary greatly. Our commitment is to meet them by adapting our human resources, production processes and language-technology capabilities. As your strategic business partner, MasterWord will help you effectively address a wide range of translation and multilingual communication challenges to leverage and enhance your international communication and business initiatives.

Subject-Matter Expertise

Subject-Matter Expertise

Our thorough understanding of the industries we serve and challenges our clients face paired with 25-year relationships with the best industry talent allow us to provide unparalleled technical expertise.

Technology & Efficiency

Technology & Efficiency

We adapt our workflow and tools to fit your needs and minimize non-value-added activities. We use the latest technology to streamline our processes and provide you with real-time performance data.

Teaming & Collaboration

Teaming & Collaboration

We form alliances with reputable suppliers and industry partners in areas where we may lack expertise, so that we can stay focused on our core competencies. We value collaboration!

Linguistic Quality

Linguistic Quality

Our trademark quality-assurance processes ensure high linguistic accuracy, compliance with your exact specifications, and adherence to style and brand guidelines.

Competitive Rates

Competitive Rates

We know money matters. You can count on our 25+ years in the industry to provide you with transparent fit-for-purpose options. You have our commitment to be your highest value provider!

Security & Confidentiality

Security & Confidentiality

Leaked documents and data hacks are all too common nowadays. Choosing a provider with robust technology and strict information security practices is vital. We tirelessly protect your data and guarantee that your information won’t be seen by unwanted eyes.

Relationship Quality

Relationship Quality

With us, you don’t need to answer the same question twice. We learn your requirements and preferences and capture them through our robust processes. You can rely on us!

Flexibility

Flexibility

Challenge us with your tightest deadline. We provide support across time zones and are available 24/7/365. Yes, even on holidays!

Sound Business Practices

Sound Business Practices

Our commitment to excellence in every aspect of business operations is demonstrated through our certified compliance with five ISO standards that cover all of our core processes: ISO 9001:2015, ISO 17100:2015, ISO 13611:2014, ISO 21998:2020 and ISO 18587:2017.

Prioritizing Scope, Time and Cost

When it comes to translation, how you prioritize the triple constraint of scope, time and cost affects the quality and impacts the outcomes

Nimble Operations

Translation for international communications often needs to be executed very quickly. Our team works with you to understand your content, define your purpose and quality requirements, and balance them with your timeline expectations in a realistic way.

Tailored Workflows

A translation challenge that requires a very quick turnaround on a million words a day of low-profile content into five languages is different from a translation of a highly technical manual essential for operation and maintenance of complex machinery or a critical medical device. Our processes assure your success, regardless of the project scale.

Transparent Pricing

The cost of translation is one of the key drivers for any enterprise considering international initiatives. You can rely on our 25+ year expertise in the language industry to provide you with a clear, experienced perspective on the available options, from which you will be able to prioritize your time frame, cost and quality requirements.

Crucial Quality

From critical executive communications to key stakeholders and investors, to raw machine translation (MT) output that is sufficient for high level understanding of low-profile content, we can adjust our production processes to deliver the required quality levels to fit your purpose and ensure your global communication strategies are successful in achieving your core business mission.

Start Localizing you Content Today!