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Let’s Talk About Vicarious Trauma and Language Professionals

Finding Positives in Trying Times: The Wellness Connection in Review

Graciela Zozaya promoted to Strategic Solutions Executive at MasterWord Services, Inc.

Ludmila Golovine is Recognized by CHIA as the 2021 Trainer of the Year

Ahmed Abdulmajeed Promoted to Strategic Solutions Executive at MasterWord Services, Inc.

Translation vs. Localization vs. Transcreation

MasterWord Is Recognized by the State of Texas for Efforts in Combating Human Trafficking

Establish Your Vision for a Successful Localization Project

Leverage for Excellence: Are You Using Your Most Powerful Tools to Make Sure That Language Support Is Provided Effectively Throughout Your Organization?

The organization’s public-facing internet pages and the organizational intranet are your best tools for promoting proper language support in your institution.  As the Language Program Manager, you can guide the organization by designing the Interpreter Services intranet pages and by collaborating deeply on the patient-facing internet pages and on the patient portal.

Can You Relate? Common Clinical Situations Which Cause a Lot of Commotion and Escalate Quickly If Not Attended to Immediately

Avoiding Dings from Joint Commission and DNV: How Can Interpreters and Language Companies Incur Liability for the Organization?

Partnering with the Registration or Patient Access Director – Befriending the Gatekeeper of Good Demographic Data

Introducing a Viable Alternative to In-Person Interpreting

City of Houston’s Office of Emergency Management – COVID 19 Community Spread Prevention – ASL

6 Steps to Creating a Localization Project Plan

Together We Are Smarter! Creating a Support Network of Peer Language Program Managers

Are We Listening? How Hard Do Our Patients with Sensory Deficit Have to Work to Get the Communication Support They Need?

Moving Goalposts? What Is The Latest Profile of a Qualified Interpreter or Translator, and How Often Are We Achieving Effective Communication?

Does Language Support Improve Care? Looking at Care Outcomes with Data About Language Need

An Ounce of Prevention Is Worth a Pound of Cure: Using Tech to Prevent Disaster, or Vice-Versa, Preventing a Tech-Related Interruption to Patient Care


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