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OUR RECENT LANGUAGE INDUSTRY POSTS

Preventing a Tech-related InterruptionGeneralHealthcareTechnology
September 10, 2019

An Ounce of Prevention is Worth a Pound of Cure: Using Tech to Prevent Disaster, or Vice-Versa, Preventing a Tech-related Interruption to Patient Care.

Saturday morning quarterbacking is much easier than dealing with tricky situations at the time. It is well worth the time to think of the worst language support misses or mistakes you have heard of or experienced, and to design safeguards to prevent such situations from…
Linda Golley 0
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family-refuses-interpreter-due-to-privacy-hcqCase StudiesGeneralHealthcare
September 9, 2019

No Interpreter Wanted! The Family Refuses an Interpreter due to Strong Need for Privacy

The highest good is that the patient will have his health care goals met AND have his cultural needs met. The organization must also follow the law with respect to providing competent language support if the patient cannot communicate fully with the care team in…
Linda Golley 0
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Nurse Phone Calls Language Support Prevent Re-Admissions of patientsComplianceGeneralHealthcare
September 9, 2019

Helping Nurses Make Phone Calls: Language Support Helps Prevent Re-Admissions of Recently Discharged Hospital Inpatients

The Medicare Readmissions Reduction Program serves this purpose brilliantly. This program is designed as a cost-cutting measure, to interrupt the cycle of patients being admitted over and over for the same condition when that condition could and should be managed more effectively by the care…
Linda Golley 0
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Stronger Together - Partnering with Key Colleague GroupsGeneralHealthcareProgram ManagementStronger Together
September 5, 2019

Contribute to the Bottom Line! Partnering with Inpatient Nurses and Nurse Managers

Interpreter rounds on inpatients: First, let’s look at systematically scheduling interpreters to round twice a day on every language need patient with the floor nurses, to make sure that the patients and families understand the plan for the day and have all concerns and questions…
Linda Golley 0
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About MasterWord

MasterWord Services, Inc. is a woman-owned business that provides translation, localization, spoken and sign language interpreting, training & assessments, and other language support services to enable language access and ensure success of international organizations, projects, and initiatives.

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