Connecting People Across
Language and Culture

CUSTOM LANGUAGE SOLUTIONS FOR YOUR INDUSTRY

Healthcare

Industry

Click here

Insurance

Industry

Click here

Government

& Education

Click here

Legal

Industry

Click here

Business

& Finance

Click here

Energy

Industry

Click here

OUR RECENT LANGUAGE INDUSTRY POSTS

medical-interpreter-certification-right-organization For Language ProfessionalsInterpreting
April 16, 2019

Medical Interpreter Certification: Which should I choose?

THIS BLOG WAS ORIGINALLY POSTED ON SEPTEMBER 13, 2014 Regulatory changes at local and state levels, as well as publications by Health and Human Services and accrediting agencies are encouraging the documentation and skill verification of interpreters and bilingual personnel. With this increased demand for…
Impostorism-impostor syndrome-dangerous-language-professionals For Language ProfessionalsGeneralInterpretingTranslation
April 12, 2019

Impostorism in the Language Industry

Have you ever asked yourself: Did I transmit the speaker’s tone accurately? Was it my fault that the two parties did not arrive at an agreement? Did I introduce vagueness or confusion into the message or text? Have you ever researched a term for which…
technology-interpreter-schedulers GeneralHealthcareTechnology
March 20, 2019

Technology Involved in Scheduling of Interpreters

Every aspect of arranging for patient language support requires technology. The language access program manager must be proficient in database management, in use of the EMR (electronic medical record) program, in pager and smart phone management, and in managing messaging between interpreter schedulers and external…
Case StudiesGeneralHealthcare
March 19, 2019

Surgery Black Box – Where Patients Lose Language Support

Consider the following patient language support scenarios: Surgery & Patient Language Support Case Study 1 The interpreter schedulers had worked for weeks to find an ASL (American Sign Language) interpreter for a patient who was to undergo a colon resection for cancer. The Surgery schedulers…

About MasterWord

MasterWord Services, Inc. is a woman-owned business that provides translation, localization, spoken and sign language interpreting, training & assessments, and other language support services to enable language access and ensure success of international organizations, projects, and initiatives.

Learn more