Your COVID-19 HUB for
“There is no doubt that the COVID-19 outbreak is a crisis that will certainly redefine how we do business in the future and how we communicate. At MasterWord, we are striving to maintain our outstanding level of service through innovative ways of leveraging our people, technology and methodologies. Additionally, we have cross-trained our onsite interpreters to support remote service effective immediately to maintain the low interpreter connection times during the COVID-19 pandemic. We will remain committed to our mission of Connecting People Across Language and Culture throughout the COVID-19 outbreak as we have done during past major events.”Ludmila GolovinePresident & CEO, MasterWord
For Language Professionals
Managing the Stress of the Pandemic
This series of podcasts is produced in collaboration with Lisa Dion, founder and President of the Synergetic Play Therapy Institute. The podcasts were done to help interpreters deal with the multiple levels of stress during this pandemic.
For Medical Interpreters
FREE Infection Control and Industrial Safety
This FREE Infection Control and Industrial Safety for Medical Interpreters course delivered by Linda Golley, seeks to help interpreters become fully competent and SAFE members of the healthcare team. (CEUs available)
For Medical Interpreters
Interpreting Coronavirus Training Course
During this global pandemic, professionals working in healthcare, courts, jails, with refugees or in other settings are encountering additional stress triggers related to COVID-19. Presented by Ludmila Golovine.
We will remain committed to our mission of
Connecting People Across Language and Culture®
MasterWord continues to operate during the Coronavirus (COVID-19) outbreak. As the risk of spreading the virus increases, we can imagine that many organizations may opt to increase their usage of remote interpreting as well as urgent response translation services. Please rest assured that MasterWord continues to provide low average interpreter connection times and fast turn-around for urgent written translation needs, and has developed innovative solutions to help organizations comply with language access requirements and respond to language support needs during the COVID-19 outbreak.
Staying Prepared with
Remote Interpreting Services
Our Over-the-Phone and Video Remote Interpreting solutions can connect you to your customers while complying with the CDC’s social distancing recommendations for the COVID-19 outbreak as well as privacy laws such as HIPAA, FERPA, GLBA.
Introducing a Viable Alternative to
Our team is ready to support areas that really benefit from onsite interpreters. However, to accommodate social distancing measures and ensure effective communication, we now offer virtual interpreting services via popular video conferencing platforms.
Providing Access to
Deaf and Hard-of-Hearing
MasterWord recognizes that each encounter is unique in its cultural and linguistic demands and continues to actively customize service provisions to achieve effective communication access to the Deaf/Hard of Hearing and DeafBlind community during the COVID-19 outbreak.
Planning Ahead with
Translation and Localization
Our team commits to meeting your translation and localization needs during the COVID-19 outbreak by adapting our human resources, production processes and language technology capabilities to help you achieve the required quality in a cost-effective timeframe.