Language Support for

Life Sciences

MasterWord helps you communicate clearly and connects you to your specialized audiences. We provide the multilingual language support for your highly regulated markets. We ensure you meet your go-to-market targets. We add value at every stage of your supply chain.

Whether you are in…

Pharmaceuticals

Medical Devices

Biotechnology

Research & Development

Regulatory Affairs

Clinical Trials

…we meet your needs. From the lab to the production floor. From activities related to clinical trials and sales of drugs—or medicinal products, if we’re serving your European audience—biosimilars, medical devices, medical consumables and specialty chemicals require translation and other language services as you go global.

Multilingual Communication Plays an Increasing Role in Global Life Sciences

Technological innovations related to green chemistry and AI are among many newer driving forces the life sciences industry continues to adopt and apply, while the COVID-19 pandemic drove innovation in this sector whose repercussions will be felt for decades to come.

The need to communicate effectively in many languages continues to grow. In this high-stakes market, more and more critical activities require qualified language support: R&D, regulatory affairs, staff training, health and safety, scale-up, manufacturing, IP, marketing and public relations. Every aspect of any international project in a non-English speaking territory is affected by the experience, quality and reliability of its linguistic resources. And your regulatory submission documents call for flawless translations.

Our Expertise

We know that you need to have strict quality and compliance requirements. In 25+ years, we have acquired in-depth expertise in multiple technical and business disciplines. MasterWord has a dedicated life science division – including a lead with experience in the pharmaceutical and medical device industries – to ensure that the team knows those compliance and quality needs inside out and not only provides best practices but exceeds your expectations.

Our Language Offerings for Life Sciences

Translation needs vary greatly. Our commitment is to meet them by adapting our human resources, production processes and language-technology capabilities. As your strategic business partner, MasterWord will help you effectively address a wide range of translation and multilingual communication challenges to leverage and enhance your international communication and business initiatives.

Subject-Matter Expertise

Our thorough understanding of the industries we serve and challenges our clients face paired with 25-year relationships with the best industry talent allow us to provide unparalleled technical expertise.

Technology & Efficiency

We adapt our workflow and tools to fit your needs and minimize non-value-added activities. We use the latest technology to streamline our processes and provide you with real-time performance data.

Teaming & Collaboration

We form alliances with reputable suppliers and industry partners in areas where we may lack expertise, so that we can stay focused on our core competencies. We value collaboration!

Linguistic Quality

Our trademark quality-assurance processes ensure high linguistic accuracy, compliance with your exact specifications, and adherence to style and brand guidelines.

Competitive Rates

We know money matters. You can count on our 25+ years in the industry to provide you with transparent fit-for-purpose options. You have our commitment to be your highest value provider!

Security & Confidentiality

Leaked documents and data hacks are all too common nowadays. Choosing a provider with robust technology and strict information security practices is vital. We tirelessly protect your data and guarantee that your information won’t be seen by unwanted eyes.

Relationship Quality

With us, you don’t need to answer the same question twice. We learn your requirements and preferences and capture them through our robust processes. You can rely on us!

Flexibility

Challenge us with your tightest deadline. We provide support across time zones and are available 24/7/365. Yes, even on holidays!

Sound Business Practices

Our commitment to excellence in every aspect of business operations is demonstrated through our certified compliance with five ISO standards that cover all of our core processes: ISO 9001:2015, ISO 17100:2015, ISO 13611:2014, ISO 21998:2020 and ISO 18587:2017.

Health, Safety & Environmental Content
Materials Testing
Laboratory Procedures & Results
Process Descriptions
Risk Assessments
Hazardous Biologics & Chemicals, Processes & Waste
Medical Supplies
Standard Operating Procedures
Technical Specifications & Data Sheets
Batch Records (Templates & Executed Files)
Safety Data Sheets
Corrective & Preventive Action Documents
Training Manuals, Courses & Videos
Contracting & Purchasing
SPCs
Patents & IP-Related
Drug Packaging Documentation
Analytical Device User Manuals
Logistics
IFCs
Environmental Compliance
Regulatory & Legal Compliance
Contract Management
Financials & Operations
Readability Testing for PILs
Safety Monitoring
Labeling
Marketing Materials & Website Copy with SEO

Prioritizing Scope, Time and Cost

When it comes to translation, how you prioritize the triple constraint of scope, time and cost affects the quality and impacts the outcomes

Nimble Operations

Translation for international communications often needs to be executed very quickly. Our team works with you to understand your content, define your purpose and quality requirements, and balance them with your timeline expectations in a realistic way.

Tailored Workflows

A translation challenge that requires a very quick turnaround on a million words a day of low-profile content into five languages is different from a translation of a highly technical manual essential for operation and maintenance of complex machinery or a critical medical device. Our processes assure your success, regardless of the project scale.

Transparent Pricing

The cost of translation is one of the key drivers for any enterprise considering international initiatives. You can rely on our 25+ year expertise in the language industry to provide you with a clear, experienced perspective on the available options, from which you will be able to prioritize your time frame, cost and quality requirements.

Crucial
Quality

From critical executive communications to key stakeholders and investors, to raw machine translation (MT) output that is sufficient for high level understanding of low-profile content, we can adjust our production processes to deliver the required quality levels to fit your purpose and ensure your global communication strategies are successful in achieving your core business mission.