Cultural Humility vs. Cultural Competency in Healthcare
Cultural Competency is a Box You Check. Cultural Humility is a Habit You Keep. The Joint Commission expects hospital staff, and clinicians in particular, to be trained in cultural competence, and to keep that training current over time. Most healthcare leaders know this. What fewer have reckoned with is a finding from a 2026 framework […]
The World Cup Is a Language-Access Stress Test. Host Cities Are Taking It Right Now.
On June 14, Germany plays Curaçao at NRG Stadium, the first of seven World Cup matches Houston will host this summer. The crowd in the stands is the easy part to picture. Harder to picture, and more consequential, is the morning after, when a visitor who speaks neither English nor Spanish walks into a Houston […]
Bridging the Divide: Empowering Indigenous Languages in the Digital Age
https://www.youtube.com/watch?v=TRAj43ylWnE&t=2s How do you navigate the maze of fonts, keyboards, and encoding challenges to digitize your language effectively? The Globalization and Localization Association (GALA) recently hosted a thought-provoking webinar, “Bridging the Divide: Indigenous Communities and Large Tech”, that delved deep into the technical and cultural challenges of digitizing Indigenous languages. The session, moderated by Ludmila […]
Optimizing Value-Based Care: The Integral Role of Cultural Competency
The healthcare industry is undergoing a significant transition, moving away from traditional fee-for-service models towards value-based care (VBC). Accelerating since the pandemic, the shift to VBC models is driven by the goal of enhancing patient-centered care while reducing costs and improving outcomes and has been fueled by VBC investors and government programs. In 2021, the […]
Recognizing the 10 Principles of the UN Global Compact
With nearly 15,500 signatories across 165 countries, the United Nations Global Compact is an initiative aimed at implementing universal sustainability principles and helping businesses take steps to support UN goals. UN member states recognize the compact, which is funded by contributions from government organizations and businesses. MasterWord recently submitted our 2021 report and is proud to be a signatory […]