The Topic: Communicating with your medical team and understanding their questions and instructions to you can be challenging. But imagine trying to communicate when you don't speak the same language as you doctor! This is where the valuable services of a healthcare language professional come…
MasterWordJune 17, 2019
Did you ever wrestle with one of these questions: Is it best to own or rent equipment?What configurations of phones, tablets, or laptops fit the needs?Is it feasible to install video/phone booths for staff interpreters?What are the financial and control trade-offs between using in-house tech…
Linda GolleyJune 10, 2019
Barriers are Falling! The Future of Accessibility for Deaf, Blind, and Non-English-speaking Patients
HC organizations will be held accountable for providing access such as the scenarios below in the near future. Health care entities are just beginning to visualize what is needed for equal access and accommodation. Many of the solutions outlined below are not yet developed or…
Linda GolleyJune 7, 2019
Why should the patient have to explain her needs and requirements over and over to every staff person and provider? Could an Accommodation alert on the EMR header plus a comment field accessible to all staff detailing the patient’s accommodation needs be the answer? The…
Linda GolleyJune 7, 2019
Checking off the box or actually making a difference? How do you know if the language support provided in your HC organization is effective and sufficient? Here is a primer on clinical quality improvement for language access program managers. Healthcare as a whole is just beginning to assess patient outcomes, which is the true…
Linda GolleyJune 4, 2019
When we think of success in the Language industry, we often think of individuals like Holly Mikkelson, who not only found success for themselves but taught and mentored many of us to grow within the industry as well. I recently had an opportunity to interview…
Gabriela SiebachJune 4, 2019
Wordbee invited Mila Golovine, founder of MasterWord, to talk about how that trauma happens and how interpreters can work through it before, during, and after an assignment, and to let those interpreters know they aren’t alone. Settle in for a talk on brain chemistry and…
MasterWordMay 28, 2019
