General In the News

Ludmila Golovine now part of the Advisory Board of Translation Commons

We are proud to announce that Ludmila Golovine, President & CEO of MasterWord, is now part of the Advisory Board of Translation Commons. For more information about Translation Commons Advisory Board & Board of Directors visit https://translationcommons.org/team-bios/. Groups Translation Commons is a non-profit that provides an online platform…

MasterWordMarch 12, 2019

For Language Professionals Freelancing in the Language Industry General

Errors & Omissions Insurance – Freelancing in the Language Industry

Any business that provides a good or service is responsible for the quality of said good or service in accordance with the terms of the contract, quote, and/or scope of work. DISCLOSURE: This blog is written by a freelance interpreter based on personal research and…

Gabriela SiebachFebruary 6, 2019

For Language Professionals General Interpreting Preferred Interpreter

Phone & Pager Etiquette – Preferred Interpreter

Interpreter Managers receive more complaints about interpreters related to their use of phones (and pagers) than they do about their ability to interpret accurately. Otherwise brilliant interpreters can be in the doghouse because of the way they managed, or failed to manage, their communication devices.…

Linda GolleyJanuary 9, 2019

General Healthcare Interpreting Program Management Translation

Bilingual Staff and Providers: How do they fit into the organization?

A language access program manager may be called upon to assist the organization in designing and managing a bilingual staff and provider program. Here we present some of the key elements to consider. First, a definition of bilingual staff and providers: We are referring to…

Linda GolleyDecember 13, 2018

Interpreting-for-child-development-assessment-fly-pplane-bug

Case Studies General Healthcare Interpreting Translation

Case Study: Interpreting for child development assessments

Some clinical units have unusual problems in providing effective language support. The interpreter manager often spends extra time meeting with these care teams to try to come up with high quality solutions. Consider the following case which addresses how to build a special interpreting protocol…

Linda GolleyDecember 12, 2018

dynamic-matrix-tools-modalities-support-complex-patient-care-pregnant-lep-patient-doctor-stethoscope-hospital-clinic

General Healthcare Interpreting Technology Translation

Using a Dynamic Matrix of Tools and Modalities to Support Complex Patient Care

ROUTINE patient situations can be supported by pre-established interpreting modalities which staff and providers use reflexively. For example, a clinic triages walk-in patients using double-handset OPI at the front desk, and uses video remote for both the rooming process and the physician interview. Certain written…

Linda GolleyDecember 11, 2018

Compliance General Healthcare Interpreting Translation

Cultural Competence: Eliminates Non-Compliance

Interpreter managers are often tasked with teaching cultural competence in their institutions, as a way of checking off the regulatory box that the institution is paying attention to cultural needs of patients. Many healthcare staff, providers, and administrators think of cultural competence as a fluffy…

Linda GolleyDecember 10, 2018

freelance-interepreter-language-services-freelancing-hand-shake

For Language Professionals Freelancing in the Language Industry General

Marketing your Services – Freelancing in the Language Industry

Once preliminary financial matters are in order (such as Setting your Rate and Planning for Tax Season), some freelance interpreters report that getting assignments can be difficult. Here are a couple of tips about how to market your services as a freelance interpreter. They have…

Gabriela SiebachOctober 17, 2018

General Healthcare Industry Updates Interpreting Technology

Influence the Level of Qualification of Medical Interpreters Who See Your Patients

For medical interpreters and translators, what counts as “qualified” today? Do you have staff who never had any formal interpreter training? Do you have agency interpreters whose credentials are dubious? Do you have complaints from your doctors and nurses about interpreters not understanding terminology? Standards…

Linda GolleySeptember 10, 2018

Compliance General Healthcare Interpreting

Patient Education for Patients Who Do Not Read

Imagine a patient who has a language need AND who does not read fluently in any language. How to do patient education about self-care? This could be a person born in a foreign country or a person born here who uses ASL to communicate. Imagine…

Linda GolleySeptember 6, 2018

Source Language	Target Language

General

Categories

Categories

Find Us

Upcoming Events

Recent Posts

Upcoming Events

Solutions

Contact Us

Requester Information

Organization/Company Information

Presentation Information

To see what some of out clients are saying about us, please fill out the form below.

Upload Your Resume

Contact Information

Upload Resume

Request Translation Services

Contact Information

Assignment Information

You may send files up to a max total size of 50MB.If your document is larger than this size limit, please contact masterword@masterword.com or 281-589-0810

Upload and UpdateYour Documents

Language Professional Information

Upload Documents

Only 1 document per file please. (Do not combine multiple documents into a single file)

Please ensure that the files names of the uploaded documents follow this naming convention:

Full Name - Vendor ID - Type of document

Requester & Company Information

Test Taker Information

Training: Request Form

Requester Information

Training Information

To see what some of out clients are saying about us,
please fill out the form below.

You may send files up to a max total size of 50MB.
If your document is larger than this size limit, please contact masterword@masterword.com or 281-589-0810

Upload and Update
Your Documents