General Archives - MasterWord Services

Houston Matters-Joshua Zinn, Alejandro Chaoul, Ludmila Golovine

General Healthcare In the News Industry Updates Resources Tools Wellness Connection

Houston Matters’ Joshua Zinn interviews Alejandro Chaoul & Ludmila Golovine

Houston Matters' Joshua Zinn learns more about our upcoming event: Serving People at the Moment of Death. Listen to this interview with Alejandro Chaoul and Ludmila Golovine JTNDaWZyYW1lJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZlbWJlZC5ocG0uaW8lMkYzNDA4MDIlMkYzNDA3ODAlMjIlMjBzdHlsZSUzRCUyMmhlaWdodCUzQSUyMDExNXB4JTNCJTIwd2lkdGglM0ElMjAxMDAlMjUlM0IlMjIlM0UlM0MlMkZpZnJhbWUlM0U=

MasterWordJuly 26, 2019

...even when a person can understand English, sufficiently in everyday interactions, when it comes to major decisions, people are usually more comfortable in their first language.

Why Should Banks and Credit Unions Consider Professional Language Services in Spanish?

Already with multiple degrees, Amelia Howe decided to change career paths and promote proper medical treatment through helping doctors and Spanish-speaking patients understand each other.

Tracy Maness, Chron

General In the News Industry Updates

Greater Houston Partnership – Small Biz Insider Takeaways with Ludmila Golovine

Greater Houston Partnership relaunches video series of Small Biz Insider, a talk with Ludmila Golovine, CEO of MasterWord Services, on cross-cultural communications.

MasterWordJuly 12, 2019

General In the News

The Topic: Todd Duplantis Interviews Ludmila Golovine – HCC’s Translation & Interpreting Program Partnership

The Topic: Communicating with your medical team and understanding their questions and instructions to you can be challenging. But imagine trying to communicate when you don't speak the same language as you doctor! This is where the valuable services of a healthcare language professional come…

MasterWordJune 17, 2019

managing-tech-devices-for-language-support

General Healthcare Technology

Is Technology in My Job Description? Managing the Tech Devices and Installations needed for Language Support

Did you ever wrestle with one of these questions: Is it best to own or rent equipment?What configurations of phones, tablets, or laptops fit the needs?Is it feasible to install video/phone booths for staff interpreters?What are the financial and control trade-offs between using in-house tech…

Linda GolleyJune 10, 2019

Compliance General Healthcare

Barriers are Falling! The Future of Accessibility for Deaf, Blind, and Non-English-speaking Patients

HC organizations will be held accountable for providing access such as the scenarios below in the near future. Health care entities are just beginning to visualize what is needed for equal access and accommodation. Many of the solutions outlined below are not yet developed or…

Linda GolleyJune 7, 2019

Case Studies General Healthcare

ALERT! Patient needs accommodation!

Why should the patient have to explain her needs and requirements over and over to every staff person and provider? Could an Accommodation alert on the EMR header plus a comment field accessible to all staff detailing the patient’s accommodation needs be the answer? The…

Linda GolleyJune 7, 2019

General Healthcare Program Management

Clinical Quality Improvement and Language Access

Checking off the box or actually making a difference? How do you know if the language support provided in your HC organization is effective and sufficient? Here is a primer on clinical quality improvement for language access program managers. Healthcare as a whole is just beginning to assess patient outcomes, which is the true…

Linda GolleyJune 4, 2019

General

Keys to a Successful Career – Freelancing in the Language industry

When we think of success in the Language industry, we often think of individuals like Holly Mikkelson, who not only found success for themselves but taught and mentored many of us to grow within the industry as well. I recently had an opportunity to interview…

Gabriela SiebachJune 4, 2019

Source Language	Target Language

General

...even when a person can understand English, sufficiently in everyday interactions, when it comes to major decisions, people are usually more comfortable in their first language.

Already with multiple degrees, Amelia Howe decided to change career paths and promote proper medical treatment through helping doctors and Spanish-speaking patients understand each other.

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