24/7 availability for urgent or scheduled needs
Connect in seconds to qualified interpreters in most languages
Flexible delivery: phone, video, or instant switch between the two
Works on any device: desktop, tablet, smartphone
Seamless platform integration with contact-center, telehealth, and collaboration tools
Connect in seconds through MyMasterWord® or by callingBest for quick questions, customer hotlines, field visits
Launch secure browser window in MyMasterWord® for immediate videoBest for encounters where body language or visual aids matter
We join your preferred platform at the set timeBest for appointments, webinars, multilingual events, or less-common languages not offered on demand
All remote sessions are built on the same rigorous safeguards.
End-to-end encryption
Secure logins with optional multi-factor authentication
HIPAA, FERPA, and HITECH compliance
Interpreter NDAs and professional code of ethics