MasterWord Ranks As Houston Chronicle 25th Top Workplace of 2013

By 11/12/2013 Uncategorized No Comments

HOUSTON – Nov. 12, 2013 – Houston-based MasterWord Services, Inc. (MWS), a privately held global language solutions company, has been selected as one of The Houston Chronicle Top Workplaces in 2013. The Houston Chronicle published the complete list of 150 Top Workplaces on November 10. 

“Being recognized as one of the best places to work is an especially meaningful honor when the selection process is based on employee surveys,” said Ludmila Rusakova Golovine, MasterWord Services Founder and CEO. Golovine established the company in 1993 as a graduate student at the University of Houston Wolff Center for Entrepreneurship. She has grown the company to support 250 languages in 50 countries, with 78 employees in Houston. 

This year marks MasterWord Services’ 20th anniversary year. 

MasterWord’s mission is to enable people and businesses throughout the world to communicate seamlessly across language and culture, to build their success, and realize their goals. The company is a leading provider of industry-specific language solutions supporting clients on four continents. MWS serves Fortune 500 energy, engineering, health care, insurance, and social services companies around the world. 

MasterWord Services embraces employees’ diversity by hosting global potluck lunches and Interdepartmental Dance parties and promoting employees’ sharing stories about their culture and travel to help generate increased intercultural awareness and understanding. The company, whose translators and interpreters have one of the industry’s quickest response times with 24 hour-a-day, 7 day-per-week availability, provides its employees with continuing education and professional development opportunities, including mindfulness and meditation workshops and yoga classes and has a meditation room open to employees at any time. 

In addition, MWS develops community relations opportunities through local charitable and educational projects by being workout partners for office marathon training teams, mud runs and charity walks and co-sponsoring a “Stuff the Sleigh” toy drive for Texas Children’s Hospital-West Houston pediatric oncology patients and “Shop With a Cop” Back-to-School police officers’ clothing drive benefiting underserved children. The company supports programs at the University of Houston and Wolff Center for Entrepreneurship at the Bauer School of Business, The University of Texas MD Anderson Friends of Integrative Medicine, and The Rothko Chapel.  

MWS regularly brings in guest speakers to promote employees’ personal growth and professional advancement. Speakers have included Bill Sherrill, Founder and Co-Chairman of the Wolff Center for Entrepreneurship, Zen Master Miao Tsan, renowned consultant and author Dr. John Demartini and translation guru Jost Zetzsche.  

The Top Workplaces are determined based solely on employee feedback through an employee survey conducted by WorkplaceDynamics, LLP, a leading research firm on organizational health and employee engagement. Workplace Dynamics conducts regional Top Workplaces programs with 37 major publishing partners and recognizes a list of 150 National Top Workplaces. Over the past year, more than 5,000 organizations and one in every 88 employees in the U.S. have turned to WorkplaceDynamics to better understand what’s on the minds of their employees.  

For more information about the Top Workplaces lists and WorkplaceDynamics, please visit and  

MasterWord Services has achieved the highest standard for business processes, the prized ISO 9001:2008 certification, as designated by the Geneva, Switzerland-based International Organization for Standardization (ISO), a rare achievement in the language services industry. Common Sense Advisory ranked MWS in the Top 10 Language Services Providers in North America and Top 50 in the world. MWS is one of the “Top 100 Women Owned Businesses” in Texas and one of the “Top 500 Women-Owned Businesses” in the United States, according to