Language Support for the

Energy Sector

Providing multilingual language support
at every stage of the energy supply chain.
Asian man engineer - language support for the energy sector

Multilingual Communication Plays an Increasing Role in the Expanding Energy Market

Recent technological innovations and the pressures of keeping up with a newly sustainable environment have accelerated productivity in the energy sector. Furthermore, the emergence of alternative energy resources has globalized the energy sector in a big way.

As the industry expands, so does the need to communicate effectively in additional languages. Language services play an increasingly important role in this high-stake market, with more and more critical activities requiring qualified language support: R&D, regulatory permitting, staff training, work force safety, design & engineering, marketing & public relations. Every aspect of any international project in a non-English speaking territory is affected by the experience, quality and reliability of its linguistic resources.

Language Support for the Energy Supply Chain

Upstream

The energy sector requires multilingual support for exploration and initial production activities, including translation of:

  • Seismic surveys
  • Geological & geophysical studies
  • Reservoir engineering studies
  • Drilling reports
  • Well reports
  • Environmental studies
  • Feasibility & sustainability studies
  • Permitting & regulatory compliance documentation
  • Pre FEED & FEED plans and documentation
  • Field development planning documentation
  • Production wells design & development documentation
  • Production facilities engineering, design & construction documentation
  • Field maintenance documentation
  • Export route design & development documentation
  • Other EPC documentation

Midstream

Activities related to processing, storage and transportation of commodities, such as crude oil, natural gas, NGLs, etc. require translation services. This includes:

  • Process descriptions
  • Production documents
  • Pipeline engineering and pipeline transportation documentation
  • Rail and marine transportation documentation
  • Processing, treating and fractionation procedures and manuals
  • Hydrocarbon and hydrocarbon product storage descriptions and specifications
  • Product terminalling and transloading specifications
  • Environmental compliance documentation
  • Regulatory & legal compliance documentation
  • Asset management documentation & specifications
  • Contract management documentation
  • Estimating & scheduling documentation
  • Financial & operating documentation

Downstream

Activities related to refining, marketing, distribution and sales of consumable products also require translation services. The following fall under this category:

  • Service manuals
  • Technical passports
  • Training handbooks
  • Technical specifications
  • Product data sheets
  • Material safety data sheets
  • Contracting & purchasing documentation
  • Patents
  • Permitting & licensing documentation
  • Export/import documentation
  • Product catalogues
  • Sales brochures
  • Marketing collaterals
  • Promotional information
  • Website localization

Our Expertise in the Energy Sector

MasterWord has extensive experience in providing comprehensive language support to organizations in many sub-sectors of the energy industry. These include fossil energy like oil, petroleum and natural gas, renewable and clean energy such as solar and wind, as well as nuclear and secondary energy. In 25+ years, we have acquired in-depth expertise in multiple technical and business disciplines within the energy industry, namely:

Our Language Offerings for the Energy Sector

Translation needs vary greatly. Our commitment is to meet them by adapting our human resources, production processes & language technology capabilities. As your strategic business partner, MasterWord will help you effectively address a wide range of translation and multilingual communication challenges to leverage and enhance your international communication and business initiatives.

Subject Matter Expertise​

Subject Matter Expertise​

Our thorough understanding of the industries we serve and challenges our clients face paired with 25-year relationships with the best industry talent allow us to provide unparalleled technical expertise.

Technology & Efficiency

Technology & Efficiency

We adapt our workflow and tools to fit your needs and minimize non-value added activities. We use the latest technology to streamline our processes and provide you with real-time performance data.

Teaming & Collaboration

Teaming & Collaboration

We form alliances with reputable suppliers and industry partners in areas where we may lack expertise, so that we can stay focused on our core competencies. We value collaboration!

Linguistic Quality

Linguistic Quality

Our trademark quality assurance processes ensure high linguistic accuracy, compliance with your exact specifications, and adherence to style and brand guidelines.

Competitive Rates

Competitive Rates

We know money matters. You can count on our 25+ years in the industry to provide you with transparent fit-for-purpose options. You have our commitment to be your highest value provider!

Security & Confidentiality

Security & Confidentiality

Leaked documents and data hacks are all too common nowadays. Choosing a provider with robust technology and strict information security practices is vital. We tirelessly protect your data and guarantee that your information won’t be seen by unwanted eyes.

Relationship Quality

Relationship Quality

With us, you don’t need to answer the same question twice. We learn your requirements and preferences, and capture them through our robust processes. You can rely on us!

Flexibility

Flexibility

Challenge us with your tightest deadline. We provide support across time zones and are available 24/7/365. Yes, even on holidays!

Sound Business Practices

Sound Business Practices

Our commitment to excellence in every aspect of business operations is demonstrated through our certified compliance with ISO 9001:2015 and ISO 17100:2015 international standards.

Prioritizing Scope, Time and Cost

When it comes to translation, how you prioritize the triple constraint of scope, time and cost affects the quality and impacts the outcomes

Scope

Translation for international communications often needs to be executed very quickly. Our team works with you to understand your content, define your purpose and quality requirements, and balance them with your timeline expectations in a realistic way.

Schedule

A translation challenge that requires a very quick turnaround on a million words a day of low-profile content into five languages is different from a translation of a highly technical manual essential for operation and maintenance of complex machinery or a critical medical device. Our processes assure your success, regardless of the project scale.

Budget

The cost of translation is one of the key drivers for any enterprise considering international initiatives. You can rely on our 25+ year expertise in the language industry to provide you with a clear, experienced perspective on the available options allowing you to prioritize your time frame, cost and quality requirements.

Quality

From critical executive communications to key stakeholders and investors, to raw machine translation (MT) output that is sufficient for high level understanding of low-profile content, we can adjust our production processes to deliver the required quality levels to fit your purpose and ensure your global communication strategies are successful in achieving your core business mission.

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Our Experience

MasterWord has been supporting international projects in the energy sector in many locations around the globe since 1993. Here is a comprehensive list of our work:

USA, Europe, Russia, South Korea
MasterWord has been providing language support for the international oil & gas consortium project which comprised of Russian, Japanese, Indian and American participants. Our translation and interpreting services were provided in 6 countries over 18 time zones with 24/7 project support.
North America, South America, Emeazone, Apzone
MasterWord has been continually providing multilingual support to a multinational integrated energy corporation, the world's fourth-largest energy company (by revenue). We have assigned a dedicated project management and linguistic team for this long-term partnership, which has resulted in 20% cost savings due to economies of scale as well as 30% increase in efficiency due to learning economies.
USA, Europe, Russia, South Korea, India
MasterWord provided comprehensive language support and document control for the large Refinery and Petrochemical Production Complex project located in Nizhnekamsk, Republic of Tatarstan, Russia. Offsite and onsite support was provided for the project to ensure uninterrupted 24/7 support, including:

  • A dedicated onsite team of 35 linguists in Nizhnekamsk, Russia
  • 60 linguists in Houston, TX
  • A dedicated offsite team of 900+ linguists in different time zones
USA, Russia​
We supported the offshore business unit of one of the world's seven oil and gas "supermajors“, a multinational integrated energy company, and their joint venture with a Russian energy corporation. We were selected to manage the overall translation process for the joint venture which represented 99% of all translation scope being performed in support of exploration and development of two major oil fields in Sakhalin, Russia. We supported the project in Houston, TX (feasibility studies, pre-FEED, FEED and EPCM) and Yuzhno-Sakhalinsk, Russia (exploration, development, construction). Technical translations and technical interpreters were provided to aid communications between the Russian and US counterparts.
USA, Russia
We supported a manufacturing facility construction and rig design project in Kostroma, Russia. We provided onsite support at two Houston offices of a multinational corporation, a leading worldwide provider of equipment and components used in oil & gas drilling and production operations, oilfield services, and supply chain integration services to the upstream oil & gas industry. Additionally, there was a dedicated offsite team located in the U.S. and Russia ensuring 24/7 availability of translation and interpreting services.
Russia, Kazakhstan, USA​
We provided comprehensive language support, including translation, interpreting, document control and project management for the major Pipeline Expansion Project, part of the important development of oil fields in the Caspian region by a multinational energy corporation with subsidiaries across the globe. MasterWord provided onsite translating and interpreting support in the client’s Houston office as well as in Novorossiysk, Russia. We also provided onsite support in Atyrau, Kazakhstan. Additional, offsite support managed from MasterWord’s Houston and Moscow offices ensured uninterrupted service across the time zones.
Houston, TX, USA
We provided on demand translation support for various departments within one of the world's seven oil and gas “supermajors“, a multinational integrated energy company. Technical translations were provided in multiple languages, including Spanish, Russian, Ukrainian, Chinese, German, and Portuguese.
USA, UK, UAE
We provided onsite support in London, UK and Dubai during concept development & FEED for a major LNG project. Offsite support was provided by a team of 50+ dedicated linguists and Houston-based onsite technical editors and project managers who ensured 24/7 support for the project.
USA, Mexico​
We provided translation and interpretation for the Residuals Conversion Project at a major refinery in Mexico. Services were provided by onsite translators, interpreters and project managers in Houston, TX, onsite technical resources in Baton Rouge, LA, and 50+ offsite technical translators, editors and proof readers located in the U.S. and Mexico.
USA, Azerbaijan
We provided all technical translation and interpretation support for an $8-billion consortium of currently 10 major petroleum companies from UK, USA, Norway, Turkey, Japan and Azerbaijan that was formed to implement the terms of the “Agreement on the Joint Development and Production Sharing for the Azeri and Chirag Fields and the Deep Water Portion of the Gunashli Field in the Azerbaijan Sector of the Caspian Sea”.