The Customer Service Representative for the In-Person Interpretation Department will work closely with other key teams/team members to staff a variety of interpretation projects. Ensures total client satisfaction and project completion schedules. Participates in resolving problems across various functions and processes, maintains profit margin per work order. Assists in development and nurturing of client and vendor relationships.
Status: Full-time
Location: on-site in Houston, TX
EEO/M/F/D/V
MasterWord Services (MWS) provides language services solutions in over 250 languages, across four different continents. Services we provide include Translation, Localization, Onsite Interpreting, Video Remote Interpreting (VRI), and Over-the-Phone Interpreting (OPI) Services. Our clients include some of the world’s largest businesses, government entities, healthcare organizations, educational institutions and not-for-profit organizations.
We offer competitive salary and extensive benefits package. We offer a casual and relaxed, yet professional environment where people can learn and grow with the company. We are looking for a proactive, customer-focused, and detail orientated individual to join our In-Person Interpretation Team as we continue to grow the business.
