Category Archives: Behind the Scenes

3 Ways to Find out If Your Documents Are Accurately Translated and 4 Ways to Prevent Mistakes in Translation

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If your company relies on a language service provider (LSP) to translate your documents, you probably don’t have an in-house linguist to check the translations for accuracy. So how do you know if the translation reads well in the target language? Your instinct might be to use Google to translate the document into its original language and compare that output with the original document. As you may already know, though, Google Translate is far less accurate than a human translator, so hopefully, the output will be very different from the original. Your next approach might be to hire another LSP...
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A Day in the Life of Whitney Gissell

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The next in our A Day in the Life… series is Whitney Gissell, Manager for Compliance and Quality Assurance, a true Texan, and a really charming individual. In addition to being highly competent, well-read and well-travelled, Whitney is also a qualified ASL interpreter, fully committed to the profession and the industry. Here you can get a glimpse into an average day of Whitney’s life.  5:00AM My alarm begins to buzz an hour earlier than usual as I have a flight to catch; The Windy City awaits me today. Brian, my better half, skips out the door to feed the horses…

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A Day in the Life of Marina Guevara

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This week we present a special Thanksgiving issue of our A Day in the Life of… series: it describes a day in the life of Marina Guevara, the Director of MasterWord’s Operations, a devoted mother, and an inspiring individual, fully committed to our ethical business practices, personal and professional development. Marina has also started a wonderful tradition at MasterWord: every Friday, she brings in fresh bagels with a variety of spreads (cream cheese and hazelnut, amongst others) and shares them with the entire office. As you can guess, this tradition is very popular here! 5 am: Usually, my alarm goes…

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A Day in the Life of Gabriela Siebach

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Today, we are happy to present our new series on A Day in the Life of MasterWord Team. Twice a month, we will be giving you an overview of a day in the life of each of our management and staff. We start the series with A Day in the Life of Gabriela Siebach who is the Manager of our Training and Assessments Division and the mastermind behind our successful and increasingly popular webinars, workshops, and intensive training courses. Not many know that Gabriela is also an army veteran and a very loving mother. Read more about Gabriela’s daily activities…

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What 40-Hour Intensive Medical Interpreter Training Delivers

By | Behind the Scenes, Interpreting | No Comments

MasterWord has just successfully delivered another 40-Hour Intensive Medical Interpreter Training course this past week from July 21 through 25th. The course is taught using the latest and most effective adult learning techniques to build knowledge and professional skills. With modules detailing advanced ethical decision making, memory and note taking, medical terminology and cross-cultural interpreting, the program is one of the most effective available.   What did the hard-working participants say about the program? “The training was great!! The instructors seem to have a purpose for every single thing done in class.” “Since day one, I have been very enthusiastic about…

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Mindful Connection Across Language and Culture: Lessons From Wisdom 2.0 Conference

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A few days after attending Wisdom 2.0 Conference in San Francisco, I am still reflecting on the fascinating discussions we had with speakers and other participants from various backgrounds and cultures. The event encompassed an amazing blend of most diverse individuals exchanging their ideas and thoughts, practicing compassion, embracing awareness. One thought that remained on the back of my mind though for the entire duration of the Conference is how to build upon lessons I learned during this eventful weekend and how to evoke mindful thinking and awareness within the multicultural environment, in which we operate on a daily basis….

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An Interview on Multiculturalism with Sabina

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Sabina Metcalf, BA, MA, MCIL, MPhil/PhD Candidature and Senior Adviser, European Operations for MasterWord Services, Inc. was invited as a guest on the broadcast airing of SMALL BUSINESS TODAY MAGAZINE TALK SHOW on the MJWJ GLOBAL RADIO NETWORK on Friday, February 21st, 2014. Sabina has over twelve years of in-house and freelance translation experience. Native Russian-speaker, fluent in English. Master’s degree in International Environmental Policy with translation and interpretation qualifications from Monterey Institute of International Studies in California. PhD in-progress, majoring in political science, the University of Exeter. Recipient of George Soros fellowship for full tuition for graduate studies (administered by…

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Linguist of April

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Congratulations to Loi, MasterWord’s Linguist of the April 2013. Loi has been working as an interpreter with MasterWord since 2011. Loi was nominated by the Interpretation team for his outstanding efforts to both the team and community. “Loi Lee has done an outstanding job with assisting the Department of Family and Protective Service to eliminate communication as a barrier. Mr. Lee has demonstrated nothing less than continuous professionalism, respect, and integrity to DFPS and our clients. Mr. Lee has upheld the agency’s policy of maintaining client confidentiality and his diligence should be recognized. The agency is honored to be able…

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Linguist of February

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Congratulations to Gisela, MasterWord’s Linguist of the February 2013. Gisela has worked with MasterWord as a translator since 2007. Gisela was nominated by the Translation team for her immense assistance to their projects. “I love working with Gisela! I know that she always delivers quality work in a timely manner. I have called her at odd hours of the day, and she is always available to take requests. MasterWord has worked with Gisela for years, and I look forward to working with her for the years to come!” says Daniel Hernández, Project Coordinator from the Translation Division.    

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