MasterWord covers several perspectives on the language industry and the industries we serve. We offer tips and best practices that help you make the most of the professional language services.

The Topic: Interview with Mila Golovine GeneralIn the News
June 17, 2019

The Topic: Todd Duplantis Interviews Ludmila Golovine – HCC’s Translation & Interpreting Program Partnership

The Topic: Communicating with your medical team and understanding their questions and instructions to you can be challenging. But imagine trying to communicate when you don't speak the same language as you doctor! This is where the valuable services of a healthcare language professional come…
managing-tech-devices-for-language-support GeneralHealthcareTechnology
June 10, 2019

Is Technology in My Job Description? Managing the Tech Devices and Installations needed for Language Support

Did you ever wrestle with one of these questions: Is it best to own or rent equipment?What configurations of phones, tablets, or laptops fit the needs?Is it feasible to install video/phone booths for staff interpreters?What are the financial and control trade-offs between using in-house tech…
Barriers are Falling! The Future of Accessibility for Deaf, Blind, and Non-English-speaking Patients ComplianceGeneralHealthcare
June 7, 2019

Barriers are Falling! The Future of Accessibility for Deaf, Blind, and Non-English-speaking Patients

HC organizations will be held accountable for providing access such as the scenarios below in the near future. Health care entities are just beginning to visualize what is needed for equal access and accommodation. Many of the solutions outlined below are not yet developed or…


Our wellness tips and tools help interpreters and other language professionals recognize, prevent and cope with vicarious trauma that they may experience in their work.

Winnie-Heh-wellness-quote BodyDuring encounterFor Language ProfessionalsMindTools
April 27, 2018

Compassion Fatigue is Real for Interpreters

Compassion fatigue and vicarious trauma are real. Interpreters, please take the time to take care of yourselves. Click here to continue reading Winnie Heh's post on Compassion Fatigue.
woman-meditating-nature-lake-trees BodyTools
May 3, 2017

“I can’t meditate!” If you’ve ever said or thought this, this article is for you.

One of my most valuable yoga lessons came from a beginner class, where the instructor said to all the First-Time Yogis, "When I hear people say, 'I can't do yoga,' I respond by asking, 'Can you breathe? Then you can do yoga.'" The Psychologist Belisa…
human-translation-services-woman-sitting-desk-computer-screens-busy-messy BodyTools
March 1, 2017

Long hours in front of a computer? Then… you should know this!

Too close to the screen, not good for the eyes.Hunched over, bad posture, back pains.Leaning forward, bad posture, leads to hunched back. Linguists spend a lot of time in front of a computer, in a car and on their phones. In addition, not all of…