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Being Just an Interpreter

By Whitney Gissell, BEI Advanced “I don’t know, I’m just the interpreter.” “Just carry on with your conversation and pretend like you don’t even see that I’m here." “It’s a simple process; I’ll just repeat what you say in the other language.” Those of us…
MasterWord
October 10, 2013
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5 Simple Tips for Multicultural Workplace

by Sabina Metcalf Finding a multicultural joke on Google, with which to start this post, has proved no easy feat – the sheer number of people who find offensive immigrant jokes funny is deeply discouraging. But here is a good one about cats and dogs,…
MasterWord
September 18, 2013
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Becoming a Certified Medical Interpreter

If you have considered becoming a Certified Medical Interpreter you have probably heard of the two national certification organizations: the National Board of Certification for Medical Interpreters (NBCMI) and the Certification Commission for Healthcare Interpreters (CCHI).  The prerequisites for both certifications are similar. Before applying…
MasterWord
July 17, 2013
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Cultural Competence in Health Care

With the launch of the Office for Civil Rights’ nationwide compliance review and more and more studies showing the positive impact of language services and cultural competency training in health care in patient satisfaction, outcomes, and compliance, financially forward-looking hospital administrators are looking to incorporate…
MasterWord
May 24, 2013
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Best Practices for Working with an Interpreter

1. Provide reference materials when possible. 2. Introduce the interpreter and his/her role. 3. Speak as if everybody in the room understands your language. 4. Know that everything you say will be interpreted. 5. Speak directly to the source of the message, not the interpreter.…
MasterWord
January 11, 2013
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Swahili Rice Pilau (Rice Pilaf) Recipe

By religion, Muslim Swahilis are prohibited from eating pork or drinking alcohol. The Swahili's staple food is of Arabic descent, so most of their cooking is rich in spices. Popular Swahili cuisine includes pilau and wali (rice cooked in coconut milk) served with a thick…
MasterWord
December 6, 2012
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Found in Translation Reviews

MasterWord Team Reviews Daniel Hernandez: As a new member of the MasterWord team, I was really excited to learn more about the translation industry, so hearing about this innovative book, Found in Translation, by Nataly Kelly and Jost Zetzsche, couldn’t have come at a better…
MasterWord
October 25, 2012