Can You Relate? Common Clinical Situations Which Cause a Lot of Commotion and Escalate Quickly If Not Attended to Immediately Linda Golley May 1, 2020
Avoiding Dings from Joint Commission and DNV: How Can Interpreters and Language Companies Incur Liability for the Organization? Linda Golley April 27, 2020
Partnering with the Registration or Patient Access Director – Befriending the Gatekeeper of Good Demographic Data Linda Golley April 21, 2020
Together We Are Smarter! Creating a Support Network of Peer Language Program Managers Linda Golley January 16, 2020
Are We Listening? How Hard Do Our Patients with Sensory Deficit Have to Work to Get the Communication Support They Need? Linda Golley January 16, 2020
Moving Goalposts? What Is The Latest Profile of a Qualified Interpreter or Translator, and How Often Are We Achieving Effective Communication? Linda Golley January 16, 2020
Does Language Support Improve Care? Looking at Care Outcomes with Data About Language Need Linda Golley January 16, 2020
An Ounce of Prevention Is Worth a Pound of Cure: Using Tech to Prevent Disaster, or Vice-Versa, Preventing a Tech-Related Interruption to Patient Care Linda Golley September 10, 2019
Helping Nurses Make Phone Calls: Language Support Helps Prevent Readmissions of Recently Discharged Hospital Inpatients Linda Golley September 9, 2019
No Interpreter Wanted! The Family Refuses an Interpreter Due to Strong Need for Privacy Linda Golley September 9, 2019
Contribute to the Bottom Line! Partnering with Inpatient Nurses and Nurse Managers Linda Golley September 5, 2019
Is Technology in My Job Description? Managing the Tech Devices and Installations Needed for Language Support Linda Golley June 10, 2019
Barriers are Falling! The Future of Accessibility for Deaf, Blind, and Non-English-speaking Patients Linda Golley June 7, 2019
Language Program Managers – Balancing Internal and External Resources for Cost and Effectiveness Linda Golley March 14, 2019
Using a Dynamic Matrix of Tools and Modalities to Support Complex Patient Care Linda Golley December 11, 2018
