Category

Healthcare

GeneralHealthcare

Best Practices for Working with an Interpreter

1. Provide reference materials when possible. 2. Introduce the interpreter and his/her role. 3. Speak as if everybody in the room understands your language. 4. Know that everything you say will be interpreted. 5. Speak directly to the source of the message, not the interpreter.…
MasterWord
January 11, 2013
GeneralHealthcare

A Lesson in Medical Liability

Colorado Springs, Colorado January 2007. Two-month-old Luzdeestrella Flores-Rios is checked into Memorial Hospital for a surgery to remove her left kidney. The child’s parents who speak little to no English seemingly consented to the surgery by communicating with the doctor through the couple’s older daughter…
MasterWord
December 5, 2011