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Healthcare

Houston Matters-Joshua Zinn, Alejandro Chaoul, Ludmila Golovine GeneralHealthcareIn the NewsIndustry UpdatesResourcesToolsWellness Connection

Houston Matters’ Joshua Zinn interviews Alejandro Chaoul & Ludmila Golovine

Houston Matters' Joshua Zinn learns more about our upcoming event: Serving People at the Moment of Death. Listen to this interview with Alejandro Chaoul and Ludmila Golovine JTNDaWZyYW1lJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZlbWJlZC5ocG0uaW8lMkYzNDA4MDIlMkYzNDA3ODAlMjIlMjBzdHlsZSUzRCUyMmhlaWdodCUzQSUyMDExNXB4JTNCJTIwd2lkdGglM0ElMjAxMDAlMjUlM0IlMjIlM0UlM0MlMkZpZnJhbWUlM0U=
MasterWord
July 26, 2019
managing-complaints-quality ComplianceGeneralHealthcare

Uh oh! Managing complaints and quality

Language program managers must manage complaints about language support, as well as monitor performance of contracts. Let’s take a pro-active look at both of these responsibilities and offer some suggestions for presenting information to regulatory reviewers and to Risk Management. Complaints take many forms Providers…
Linda Golley
March 16, 2019