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General

General

Our Solution to Your Biggest Challenges in #LanguageAccess

At the center of the health care interpreting encounter is the deaf or non-English speaking patient (consumer). Also involved are the interpreter, the healthcare provider/staff, the patient's family, the hospital administrators, interpreter trainers and certification organizations, and legal and government officials. With such a diverse…
MasterWord
July 5, 2016
General

Planning and Developing your Language Assistance Program

by Eber Lopez, Strategic Projects Manager, MasterWord Services I’ve spent much of my career developing an expertise in metrics and evaluation methods in the Healthcare Setting and throughout my time in healthcare, I’ve had the privilege to oversee language assistance divisions and present the function…
MasterWord
September 30, 2015