Laura Coones

Language Access Solutions, Advisor

Laura is an experienced Language Access Solutions Advisor, skilled in exceeding service goals and customer expectations by exploring options and maintaining high standards of language access guidance and service. She is highly-trained in customer service and language access compliance; with an in-depth understanding of user requirements gathering and market trends.

Laura is an Advisor with extensive experience working with all organization levels, creating, promoting and delivering language access solutions designed to support the specific needs of each of her clients, across numerous industries.

Prior to her current role at MasterWord Services, Inc. Laura served at several organizations developing and designing successful projects in quality assurance, customer service, management and logistics.

As an interpreter, herself, she is passionate about Connecting People Across Language and Culture.