Our History

MasterWord is a woman-owned business founded in 1993 providing interpretation, translation, localization and other language support services to enable language access and ensure success of international organizations, projects, and initiatives in over 250 languages with 120 full-time staff and 13,500+ contracted professional linguists.

Supporting the world’s leading energy, engineering, finance, healthcare, government, insurance and non-profit organizations, including Fortune 500 companies, MasterWord’s strength lies in discovering our clients’ unique challenges and tailoring custom solutions for success. In 2016, MasterWord was ranked as Top 50 Globally and Top 14 North American largest language services providers by Common Sense Advisory.

MasterWord is committed to Quality Management and has been certified to conformance with the International Organization for Standardization ISO 9001:2008 and ISO 13611:2014 standards.

True to its mission of Connecting People Across Language and Culture®, MasterWord connects inside and out by doing business with heart, excellence, integrity, pioneering, always learning, and giving back.

Connecting People Across Language and Culture®

Our Vision

MasterWord combines the best in human talent and language technology to connect people across language and culture. We enable language access and ensure the success of multinational and multicultural organizations, projects, and initiatives.

MasterWord’s Values & Core Competencies

Doing Business With Heart

Excellence

Integrity

Pioneering

Always Learning

Giving Back

Meet the MasterWord Team

Our management team is always at hand to ensure we exceed your expectations. We work well and have fun doing it!

Cheryl Gardner, PHR, SHRM-CP

Cheryl Gardner, PHR, SHRM-CP

Director of Human Resources & Business Services

Olga Ramirez

Olga Ramirez

Manager, Interpretation Services

Olga Daggs

Olga Daggs

Manager, Translation & Localization Services

Oksana Haby, PMP

Oksana Haby, PMP

Project Director, On-site Solutions

Mirna Bonales

Mirna Bonales

Manager, Remote Interpreting Services (OPI, VRI)

Thuy Vu

Thuy Vu

Controller

Gabriela Espinoza Siebach, CHI™

Gabriela Espinoza Siebach, CHI™

Sr. Advisor, Training and Assessments

Whitney Gissell

Whitney Gissell

Sr. Advisor, Compliance and Quality Assurance