Houston, TX

Coordinator, Training & Assessments Department

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Job Description

The Coordinator, Training and Assessments Department ensures successful enrollment, access, and completion of training and assessments for staff and clients. Has experience in providing excellent customer service and a desire to work in a fast-paced environment and highly competitive industry.

Status: Full-time
Location:  Remote (US based)

General Duties

  • Directly assists the Training & Assessments Division Manager and operations management team with delegated daily tasks 
  • Performs administrative tasks related to the organization and execution of training events and assessments for staff and clients, including collaboration with evaluators, trainers and developers, logistical support, registration and scheduling with excellent customer service 
  • Conducts initial sales calls with website leads and those responding to email or social media about training and testing opportunities
  • Discuss training and testing offerings with internal and external clients
  • Assists in preparing reports, spreadsheets and presentations, keeps and archives meeting minutes
  • Performs occasional after-hours support based on business needs
  • Other duties as assigned on as needed basis

Required Qualifications

  • Bachelor’s degree (B.A) preferred and a minimum of one-year related experience and/or training. Fluency in a second language (spoken and written) is preferred.
  • Strong organization and prioritization skills
  • Excellent customer service skills 
  • Excellent verbal and written communication skills in English
  • Effective business writing skills and critical thinking ability
  • Excellent organizational skills
  • Able to multi-task with high quality output
  • Proactive, resourceful, excellent problem solver
  • Ability to work with diverse groups, excellent interpersonal skills



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